I put in my USB Thumb Drive with Norton Ghost and booted to the Thumb Drive. So the BIOS see the HD.Īfter all the trouble I decided to just load windows and use the restore function in windows. On the boot order screen I can expand the USB Storage and it shows ~WD Passport. I plugged the USB WD Passport Hard drive back in and pressed F2 to get to the BIOS. WindowsDiskImage is in the root and I’ve made no changes after Windows Backed up the Image. I took the external USB WD Passport Hard drive to another computer to ensure the backup was truly there and it was. Used the “load driver” option, but the only “Setup Information” file (wdcsam.inf) did nothing. I got the driver from WD “WDAPPs_Windows_Disk_Image_PPWINOXR2A_1_0_0_18A.zip” and unzipped it and burned it to CD. I used DISKPART to “list disk” and it only shows the internal new black hard drive. I used the command prompt to attempt to switch to the e:\ drive, no go. In fact, it doesn’t see the USB hard drive at all. I booted the Laptop from the system repair disk, but it does not see the backup image. I followed the instruction in the user guide, removed the old hard drive, and replaced it. I have a recent back up on a WD Passport I created using the Windows 7 Backup and Restore “Create a system image.” I also have a “system repair disk.” Old hard drive ~680MB new hard drive ~1000 MB Tl dr USB Ports stop working after booting Recovery Disk and Norton Ghost.
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